Managed SOC — Central Bank

Context

The central bank supervises the sub-region’s critical payment systems, exposed to a surge in intrusion and fraud attempts. The institution had no continuous security monitoring outside business hours.

Solution

Novenvera deployed a full SIEM solution for log collection and correlation, along with a security operations centre (SOC) operated by our cybersecurity team around the clock.

Every alert follows a structured triage process — detection, qualification, escalation — with incident response procedures aligned with ISO 27001 requirements and regional prudential directives.

Results

Average alert triage time dropped below 15 minutes, with consolidated monthly reporting compliant with prudential requirements and a significant reduction in exposure time to detected threats.